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Privacy Policy – Newcastle Music
Newcastle Music takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy statement explains the data processing practices of Newcastle Music. If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Officer by e-mail at sales@newcastlemusic.co.uk
Our site may contain links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.
Information Collected
Personal information is collected by Newcastle Music of 71 Westgate Rd, Newcastle upon Tyne, NE1 1SG
We collect personally identifiable information about you (your "Data") through:
the use of enquiry and registration forms
when you purchase any of our products or services
the provision of your details to us either online or offline.
The elements of your Data that we collect may include:
Name
Job title
School / Organisation Name
School / Organisation address, phone and fax number
Home address and phone number
Mobile telephone number
E-mail address
Preferences on course location and topic
Payment details such as credit card information
Information for market research
We also collect information automatically about your visit to our sites. Please see the Use of Cookies section for more details.
Use and Disclosure of Personal Information
We use your Data for purposes which may include:
providing our customers with a personalised service
processing orders, registrations and enquiries
conducting market research surveys
running competitions
providing you with information about products and services we offer (providing you agree to receive such information)
sharing your Data with third party organisations who offer products or services which we feel may be of interest to you (providing you agree to receive such information)
See the Use of=2 0Cookies section for more details.
If you wish to receive information about products or services from companies within the Creative Education or from other carefully selected organisations about products or services they offer, please indicate your preferences using the consent boxes when providing us with your Data.
We may also disclose your information to business partners and to third party suppliers we engage to provide services which involve processing data on our behalf, successors in title to our business or in accordance with a properly executed court order or otherwise required to do so by law.
We also use information in aggregate form (so that no individual user is identified):
to build up marketing profiles
to aid strategic development
to audit usage of the site.
Use of Cookies and Other Tracking Devices
We use cookies to help personalise your use of our sites. A cookie is a small piece of information which is sent to your computer's hard drive by the web server so that the website can remember who you are. This information may include information relating to your use of our sites, information about your computer such as the computer's IP address and browser type, demographic data and, if you arrived at our site via a link from third party site, the URL of the linking page. If you are have registered with us this may include your name and email address for verification purposes.
We use information from cookies for purposes which may include:
identifying returning users and registrants, and to allow registered users to be presented with a personalised version of the site
enabling you to move more easily around our site
tracking your use of our site to better develop our sites in accordance with your requirements
building up a demographic profile
You can delete cookies from your hard drive at any time however this will mean that any settings such as your stored username and password will have to be reset. You can set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce functionality of the site, prevent access to certain areas of the site and mean that some features or content will not be available to you. Further information on how to prevent cookies from being stored on your computer can be found on http://www.allaboutcookies.org under the "manage cookies" section. Alternatively go to the help menu within your internet browser.
Security Policy
Newcastle Music has appropriate measures in place to ensure that our users' Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside Newcastle Music to data processors such as fulfilment houses but they will act only on our instructions to provide the services required.
Transfer of Data
The Internet is a global environment. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Newcastle Music site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way. By agreeing to our transfer of your Data to third party organisations for them to send you details of products and services offered (as detailed above) you are deemed to provide your consent to any transfer of your Data to organisations based outside the European Economic Area.
User Access and Control of Data
If you wish to amend any of th e Data which we hold about you, or update your marketing preferences, please contact sales@newcastlemusic.co.uk or visit the “Contact” of our website. Calls made to these numbers may be recorded for training and quality control purposes.
In accordance with the Data Protection Act 1998, you may request a copy of the personal information we hold about you by contacting the Data Controller by e-mail at sales@newcastlemusic.co.uk or writing to:
The Data Controller Newcastle Music, 71 Westgate Rd, Newcastle upon Tyne, NE1 1SG
We may charge the statutory allowable fee for provision of this information.
Children Under 14
We do not intentionally collect any information on children under 14 years of age. We will undertake to delete any details of such users where a parent or guardian has notified us that any such details have been obtained.
Changes to this Policy
This policy is effective 1st December 2008. From time to time we may make changes to this priva cy policy statement to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements.